At Glow by Abbey, we strive to provide a seamless shopping experience for all our customers. Below are the key policies that guide our operations:

Order Processing

• All orders are processed within 1-2 business days.

• Orders placed after 3 PM EAT or on weekends and holidays will be processed on the next business day.

Payments

• We accept major credit cards, mobile payments, and other secure payment methods displayed at checkout.

Returns & Exchanges

• We accept returns and exchanges within 30 days of purchase for unused and unopened products. Contact us at support@glowbyabbey.com for assistance.

• Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part.

Shipping

• Standard delivery within Kenya takes 2-4 business days. International shipping times vary. Please see our Shipping Policy for more details.

Privacy

• We value your privacy and are committed to protecting your personal information. Please review our Privacy Policy for more information on how we handle your data.

Contact Us

• For any inquiries, please reach us at support@glowbyabbey.com or through our website's contact form.